Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days
• Canada: 7–15 business days
• Europe: 7–20 business days
• Australia & New Zealand: 10–20 business days
• Rest of the World: 10–25 business days

Please note that delivery times may vary due to customs processing, carrier delays, holidays, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will assist in resolving the issue.

Contact

For shipping-related inquiries, contact us at:

Email: support@petslovers.com